ph95 Casino – Privacy Policy

1. Who We Are

ph95 ("ph95," "we," "us," "our") operates the online gaming platform accessible at ph95.one, including all associated pages, features, games, and services. ph95 is the data controller responsible for the personal data of players registered on the ph95 platform.

ph95 operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), as administered by the National Privacy Commission (NPC) of the Philippines. This Privacy Policy reflects our obligations under the DPA and its Implementing Rules and Regulations.

2. Personal Data We Collect

ph95 collects personal data that is necessary for the operation of the platform, compliance with legal obligations, and the delivery of a safe and enjoyable gaming experience. The categories of personal data we collect include:

• Registration Data: Full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City), email address, and Philippine mobile number.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence), selfie photographs, and proof of address documents.
• Financial Data: Payment method details (GCash account reference, PayMaya / Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card details), transaction history, deposit and withdrawal records.
• Gaming Activity Data: Game history, bet amounts, win/loss records, session duration, bonus usage, and responsible gaming tool activations.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and approximate geolocation (country/region level).
• Communications Data: Records of your correspondence with ph95 customer support, including chat transcripts, email exchanges, and support ticket history.
• Preference Data: Language preferences, marketing communication preferences, and responsible gaming settings.

ph95 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3. How We Use Your Personal Data

ph95 uses the personal data we collect for the following purposes:

• To create, verify, and manage your ph95 player account.
• To process deposits and withdrawals via your chosen payment method.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and respond to your enquiries.
• To administer bonuses, promotions, and loyalty programs.
• To enforce our Terms & Conditions and other platform policies.
• To send you transactional communications (account confirmations, security alerts, withdrawal notifications).
• To send you marketing communications about ph95 promotions and new games, where you have consented to receive such communications.
• To improve the ph95 platform through analytics and user experience research.
• To comply with applicable Philippine laws and regulatory requirements, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, ph95 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (i.e., operating your ph95 account, processing transactions, providing games and services).
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and NPC requirements.
• Legitimate Interests: Processing necessary for ph95's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Third Parties

ph95 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Payment Processors: We share necessary financial data with payment service providers (GCash, PayMaya/Maya, and Philippine banks) to process your transactions.
• Game Providers: We share limited account data with licensed third-party game providers to enable game functionality and ensure fair play.
• Identity Verification Providers: We share KYC data with accredited identity verification service providers to fulfil our regulatory obligations.
• Regulatory Authorities: We are required by law to share certain data with PAGCOR, the AMLC, the NPC, and other competent Philippine government authorities upon lawful request.
• IT & Security Service Providers: We share data with trusted technology partners who assist in operating and securing the ph95 platform, under strict data processing agreements.
• Legal Proceedings: We may disclose personal data where required by a court order, subpoena, or other lawful legal process.

All third parties with whom ph95 shares personal data are contractually required to handle that data in accordance with the Data Privacy Act of 2012 and to implement appropriate security measures.

6. Cookies & Tracking Technologies

ph95 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse platform usage. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled without affecting core functionality (e.g., session management, security tokens).
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits.
• Analytics Cookies: Help us understand how players use ph95 so we can improve the platform. Data collected is aggregated and anonymised where possible.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the ph95 platform. ph95 does not use cookies to serve third-party advertising.

7. Data Retention

ph95 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications are retained for three (3) years.
• Marketing preference data is retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, ph95 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

8. Data Security

ph95 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph95 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Two-factor authentication (2FA) available for all player accounts.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While ph95 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph95 login credentials.

9. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph95:

• Right to be Informed: The right to know what personal data ph95 collects and how it is used — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data ph95 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to ph95's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ph95 at the email address provided in Section 12. ph95 will respond to all valid requests within thirty (30) days.

10. Children's Privacy & Age Restriction

ph95 is strictly an adult gaming platform. In accordance with Philippine gaming regulations, ph95 does not permit any person under the age of 21 years to register or use the platform. ph95 does not knowingly collect personal data from individuals under 21.

If ph95 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all balances will be reviewed in accordance with our Terms & Conditions, and the personal data will be deleted as soon as practicable. If you believe a minor has registered on ph95, please contact us immediately.

11. Changes to This Privacy Policy

ph95 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or prominent notice on the ph95 platform at least seven (7) days before taking effect. The "Last updated" date at the top of this policy will always reflect the most recent revision.

Your continued use of ph95 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using ph95 and may request account closure.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ph95, please contact our Data Privacy Officer:

Email: [email protected]

ph95 is committed to resolving all data privacy enquiries promptly and in good faith. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.